Ashley Furniture UGH!!!

I have a few words of advice: NEVER buy furniture from Ashley Furniture Store. UGH!!! After a month of waiting we still do not have our couch and now it's going to be another 21 days before they give me my money back!!! HORRIBLE customer service and they don't return phone calls. We only got our money back because we were forced to go in the store today after sitting on hold for 38 minutes and then being hung up on. I called back and was told the Assistant Manager I as holding 38 minutes for had gone home and wouldn't be back until Wednesday!!! So, face to face contact gets the job done! I'm sticking with Haverty's in the future because I've NEVER had a problem with them!!!